If we can’t deliver perfection, we will charge just for the work you approved, so until you approve the preliminary sketch, you are free to ask for a full refund.

We offer a premium custom character design service and we guarantee full satisfaction. Revisions will be necessary in order to achieve the objective set.

Art is very personal and requires expert skills, it’s also about style, if you make changes it could lose all consistency. If after your project is finished you want make any changes we suggest you contact us to discuss your new needs, we will do everything in our hand to achieve your new goals at the minimum cost

Yes, from time to time we like to create mascot and animation just for fun, a way to monetize this hobby is selling it as royalty stock design. Otherwise stated you can use this design for commercial purposes as long as you don’t sell it, license it, or redistribute it.

The most common and quick payment is PayPal, although I also accept bank transfers or any other secure payment method like Western Union

Copyright of the brand identity is yours upon receipt of final payment. Anything we create that is not used in your final design belongs to VectoonStudio, for example, unapproved versions of your final design. Since we offer unlimited revisions (within reason) we try to avoid clients who request extra concepts that will be used for other projects.